Privacy Policy
Last updated: October 6, 2026
1. Information We Collect
Information you provide to us:
- Contact details such as your name, email address, phone number, and mailing address when you submit a form, request information, or contact us.
- Enrollment information such as your name, email address, and billing details when you purchase a course.
- Coursework you submit, including assignments, quiz responses, and any videos or photos you upload for evaluation.
- Any other information you choose to share with us by email, phone, or message.
Information collected automatically:
- Website usage data such as pages visited, time on site, referring website, browser type, device type, and general location (city or region), collected through cookies and analytics tools.
- Course activity such as login times, lessons viewed, progress, and assessment results, recorded by our learning management system.
Payment information: Payments are processed by our third-party payment processor, Stripe. Your full card number is entered directly with Stripe and is never stored on our servers. We receive limited details such as your name, email, billing address, the last four digits of your card, and transaction status.
2. How We Use Your Information
- To process enrollments and payments and provide access to your course.
- To track your course progress, evaluate coursework, and issue certification.
- To respond to your questions and provide student support.
- To send course-related communications such as login details, reminders, and policy updates.
- To send news and promotional information about our programs, which you may opt out of at any time.
- To administer our refund policy and respond to payment disputes.
- To understand how visitors use our website and improve our content and courses.
- To comply with legal obligations and protect our rights.
3. How We Share Your Information
We do not sell your personal information. We share information only with the parties and in the ways described below:
- Service providers who help us operate our business, including our payment processor (Stripe), our learning management system (TalentLMS), our website hosting provider, our email service providers, and our analytics provider (Google Analytics). These providers receive only the information needed to perform their services and are required to protect it.
- Payment disputes: If a payment is disputed, we may share enrollment records, your acceptance of our Terms of Service, and course activity with the payment processor and card issuer.
- Legal requirements: We may disclose information when required by law, subpoena, or court order, or to protect the rights, property, or safety of ISCDT, our students, or others.
- Business transfers: If ISCDT is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Information is disclosed electronically through secure connections to these service providers, or as otherwise required by law.
4. Cookies & Analytics
Our website uses cookies and similar technologies to keep the site working properly and to understand how visitors use it. We use Google Analytics, which collects usage data through cookies. You can control or delete cookies through your browser settings, and you can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
5. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information, including:
- Encrypted (HTTPS/SSL) connections across our website and course platform.
- PCI-compliant payment processing through Stripe, so card details never touch our servers.
- Password-protected student accounts in our learning management system.
- Access to personal information limited to staff and providers who need it to perform their work.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We keep your information for as long as needed to provide your course, maintain certification records, resolve disputes, and meet our legal, tax, and accounting obligations. When information is no longer needed, we delete it or make it anonymous.
7. Your Choices
- Email: You can unsubscribe from promotional emails at any time using the link in the email. You will still receive course and account-related messages while enrolled.
- Access and correction: You may request a copy of the personal information we hold about you or ask us to correct it.
- Deletion: You may ask us to delete your personal information, subject to records we must keep for legal, financial, or certification purposes.
To make a request, contact us using the information below. Residents of certain states may have additional rights under applicable law, and we will honor those requests as required.
8. Children's Privacy
Our website and courses are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.
9. Third-Party Links
Our website may link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the "Last updated" date above will reflect the most recent revision.